Shipping policy
Shipping
Shipping Information
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Order Processing Time
- Orders are processed within 1-5 business days after payment is verified.
- During peak seasons or sales events, processing may take longer.
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Shipping Times
- Standard Shipping: Estimated delivery within 7-21 business days.
- Delivery times may vary depending on your location and the availability of the product.
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Shipping Destinations
- We ship worldwide to most countries.
- Certain regions may have restrictions due to logistical limitations.
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Shipping Costs
- Shipping costs are calculated at checkout and depend on the weight, size of the product, and destination.
- Free shipping should be available for most orders as a special promotion of our store
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
- Please note that tracking information may take 1-5 business days to update.
Customs, Duties, and Taxes
- International orders may be subject to customs duties and taxes based on your country’s regulations.
- Customers are responsible for paying these fees directly to the customs office or delivery service.
Delayed or Missing Shipments
- If your order has not arrived within the estimated delivery time, please contact us at podpora.kdorders@gmail.com
- We will assist you in tracking your package and resolving any issues.
Address Errors
- Please ensure your shipping address is complete and accurate at checkout.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
Returns and Refunds
- For details on returns, exchanges, or refunds, please refer to our Return Policy
Contact Us
If you have any questions or concerns about shipping, feel free to contact us at:
- Email: podpora.kdorders@gmail.com
- Live Chat via our online store